Draft for review. Highlighted text is for ProjectAxis and its counsel to complete or confirm before this page is published.
Privacy Policy
Last updated: date of publication
ProjectAxis is an app and website for construction projects. Construction companies (“your Company”) use it to run their projects with their staff, general contractors, architects, vendors and clients. This policy explains what information ProjectAxis handles, why, and the choices you have.
ProjectAxis is provided by NTR Technologies (confirm legal entity name), postal address (“we”, “us”). Your Company decides who is invited and which projects you take part in. For the project information it puts into ProjectAxis, we act on your Company’s behalf; counsel to confirm the controller and processor wording.
Information we handle
| What | Examples | Where it comes from |
|---|---|---|
| Account details | Name, email address, optional phone number, role, company and team | Your Company when it invites you; you can change your name and phone |
| Vendor details | Business name, trade, services offered, license and insurance documents | The vendor or the Company |
| Project information | Project and site addresses, milestones, plans, quotes, change orders, documents, issues, comments and decisions | The people working on the project |
| Photos and their location | Progress photos with the time and place they were taken | Your phone’s camera, photo library and location, only with your permission and only while you use the app |
| Agreement signatures | Typed name, time, IP address, browser or device details, a fingerprint of the signed document and the consent you accepted | When you sign an agreement in the app |
| Sign-in and security | Sign-in codes (only a scrambled copy is kept), session and device identifiers created by the app, sign-in times, IP addresses in server logs, and an audit log of important changes | Your use of the app and website |
| Messages to you | Records of emails and in-app notifications we sent you, and whether an email bounced | Our email and notification service |
| Feedback | Feedback you send from the app, with the app version and phone type | You |
If your Company turns them on, ProjectAxis can also connect its company mailbox (to show project email) and offer an AI assistant for company staff. Then the related emails, questions and project information are processed to provide those features.
What we don’t do
- We don’t sell or rent personal information, and we don’t share it for advertising.
- The app has no advertising and no third-party analytics or tracking tools, and it doesn’t track you across other companies’ apps or websites.
- We don’t send text messages.
How information is used
- To run ProjectAxis: show each person the projects and information their role allows, store photos and documents, and keep project records.
- To sign you in and keep accounts safe: emailed sign-in codes, one active phone per account, and sessions that end after 30 days.
- To send emails and in-app notifications about your projects. A weekly summary email for clients can be turned off in the app or from its unsubscribe link.
- To support your Company, fix problems and improve the app.
- To meet legal obligations and protect the people who use ProjectAxis.
Who can see it
- People on your projects, according to their role. Clients and vendors never see each other’s names or contact details; clients see work credited to the Company.
- Your Company’s administrators, who manage accounts and settings.
- ProjectAxis support, through a read-only view that hides contact details and money amounts. It is recorded in your Company’s audit log, opening files needs your Company’s approval, and your Company can switch it off.
- Service providers that run parts of ProjectAxis for us: Amazon Web Services (hosting, storage, email delivery and address search, in the United States); Expo (app delivery and, when turned on, push notifications); Google (only if your Company connects a Google mailbox); and Anthropic’s Claude models through Amazon Bedrock (only if your Company turns on the AI assistant). counsel to confirm the list and any agreements to reference
- Authorities, when the law requires it.
Where it is kept and for how long
Information is stored in the United States. We keep it while your Company uses ProjectAxis. Some records, such as signed agreements and the audit log, are kept for as long as your Company must keep them. retention periods: how long after an account is closed or a Company leaves, and how long backups are kept
Security
Connections are encrypted (HTTPS), stored files are encrypted, passwords are stored only in hashed form, and every sign-in needs a code sent to your email. Each Company’s information is kept separate from every other Company’s. No system is perfectly secure, so please keep your email account safe and tell us about anything suspicious.
Your choices
- Permissions: camera, photos and location are only used if you allow them, and you can change that in your phone’s settings.
- Your details: change your name and phone in the app’s Profile. To change your sign-in email, ask your Company.
- Delete your account: in the app, go to Profile, then Delete my account, or use the deletion page.
- Other requests, such as a copy of your information: contact your Company or us at support@projectaxis.io. counsel to add state privacy rights (for example California) if they apply
Children
ProjectAxis is a work tool for construction projects and is not meant for children under 13. We don’t knowingly collect information from them.
Changes and contact
If we change this policy, we’ll update the date above and, for important changes, tell you in the app or by email. Questions: support@projectaxis.io, NTR Technologies (confirm legal entity name), postal address.