Draft for review. Highlighted text is for ProjectAxis and its counsel to complete or confirm before this page is published.
Support
Help with the ProjectAxis app and website.
Start with your Company
Your account, role and projects are managed by the construction company that invited you. For questions about a project, a missing project, or changing your sign-in email, contact your project manager or your Company’s administrator first.
Signing in
- Sign in with your email and password, then enter the 6-digit code we email you. Codes expire after 10 minutes.
- First time? On the sign-in screen, choose “First time? Set your password”. Forgot it? Choose “Forgot password?”.
- No code? Check spam or junk, wait a minute, and request a new one. If it still doesn’t arrive, ask your Company to check your email address.
- Signed out on your phone? Each account can be active on one phone at a time, and every 30 days you sign in again.
Report a problem or share an idea
In the app, open Profile, then Send feedback. The app version and phone type are sent with your message, which helps us fix things faster.
Contact us
Email support@projectaxis.io. expected reply time, for example one business day